Solutions
Start with one high-value process.
Prove the value on a single workflow, then scale across the business.
The shift
From scattered handoffs to one governed run.
Same work. One path, one check, one record.
Where teams start
Four processes, side by side.
Don’t read the runs — run them. Each one executes on its own until the checkpoint, where it stops and waits for you. Approve or reject; both are recorded.
invoice-operations.run0.0sready
- intake
- extract
- match
- gate
- act
Run starting
initialising
The same four, at a glance
| Process | Manual today | Automated run | Human checkpoint |
|---|---|---|---|
| Invoice operations, handled end to endFinance & invoice operations | Vendor invoices are read and keyed by hand, matched to POs, and exceptions chased over email. | Extracts the documents, matches line items to the PO, flags anomalies for approval, updates the ERP and notifies the supplier.Your team only touches the exceptions. | Anomaly held for approvalhuman-in-the-loop |
| Vendor quotes compared and routedProcurement & vendor workflows | Buyers collect quotes across inboxes, compare them in spreadsheets and route approvals over chat. | Gathers and normalises quotes, builds the comparison, routes it for buyer approval and creates the PO in the ERP.Buyers spend their time negotiating, not collating. | Sent for buyer approvalhuman-in-the-loop |
| Requests answered from real knowledgeCustomer service | Agents search wikis and past tickets to answer routine questions, slowing every reply. | Drafts a grounded, cited answer, gates sensitive cases on policy, lets an agent review and send, then updates the CRM.Every reply is traceable to a source. | Agent reviews and sendshuman-in-the-loop |
| Employee questions, answered in TeamsInternal knowledge & employee ops | Employees wait on HR, IT and ops for answers already buried in scattered documents. | Answers from governed knowledge inside Teams, enforces access, routes to an owner when needed, and logs everything.IT and HR stop being a lookup service. | Routed to owner if neededhuman-in-the-loop |
Not listed
Don’t see your process?
Describe it in a few lines. We map it to a run.
Next step
See it run on your process.
A live walkthrough: the steps, the approval gate, the audit trail.